TERMS

Terms and conditions

Version 3, in force from 1 September 2026. These terms apply to this website and to every engagement until they are replaced in writing.

WHAT THIS SITE IS

A description of a service and a published list of what it costs. Nothing on softlivingco.org is an offer capable of acceptance, and nothing here creates an engagement. An engagement begins when we both sign a letter that names the work, the fee and the start date, and not before.

WHO WE ACT FOR

Businesses and organisations that employ people, and sole proprietors keeping books. We do not act for consumers and we do not prepare personal returns. If you are not sure which side of that line you are on, say so on the telephone and we will tell you in a minute rather than after an invoice.

FEES AND QUOTES

The figures published on this site are our actual fees, not a starting point. Where a fee depends on headcount or transaction volume, the rate per unit is printed and the count is taken from your own last three months. A quote issued in writing holds for thirty days. Quarterly and annual work is billed in the period it is done, so a business joining in October does not pay for a quarter it was not here for.

Invoices are due on receipt. We do not take a deposit, we do not hold a retainer, and we have never charged an exit fee.

WHAT WE ARE NOT

Associate Payroll Services, LLC is not an investment adviser, not a broker dealer, not an insurance agency and not a law firm. We do not sell securities or investment products, we do not hold client funds, and we take no commission from anyone. Nothing on this site or in our work is investment, legal or tax advice. Where a question needs a CPA, an enrolled agent or an attorney we will say so and will not charge you for the conversation in which we say it.

WHAT YOU HOLD UP

You give us complete records, on time, and you tell us when something changes: a new hire, a leaver, a change of pay rate, a new bank account. We work from what you give us. If a figure is wrong because the source was wrong, we will fix it, but the underlying liability stays yours.

You remain the employer of record and the filer of record. We prepare and submit on your behalf under your authorisation, which you can withdraw at any time in writing.

LIABILITY

Where a penalty or interest is assessed because of an error we made, we pay it. Where it is assessed because a record reached us late or wrong, we do not, though we will help you ask for abatement. Our liability for anything else is limited to the fees you paid us in the twelve months before the claim. Nothing here limits liability that cannot lawfully be limited.

GOVERNING LAW

These terms are governed by the laws of the State of Missouri, and the courts of Cole County have jurisdiction. If one clause is held unenforceable the rest of the document still stands.

Ending an engagement. Either side may end it with thirty days in writing. On the way out you receive the ledger, the payroll registers, the filings and the forecast workbook in files that open without us. There is no charge for that and there never has been.
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